At Edelia, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for educational guidance.

1. Information We Collect

We may collect the following personal information when you interact with our website or contact us:

  • Name

  • Email address

  • Phone number (including WhatsApp number)

  • Preferred study destination, course level, or study plans

  • Any information you voluntarily share through forms, WhatsApp, email, or calls

We do not collect sensitive personal data unless it is voluntarily shared for counselling purposes.

2. How We Use Your Information

The information you share with us is used only to:

  • Provide study abroad counselling and guidance

  • Respond to your enquiries and requests

  • Communicate with you regarding your options and next steps

  • Improve our services and website experience

We do not use your data for unsolicited marketing or spam.

3. Data Sharing & Disclosure

  • We do not sell, rent, or trade your personal information to third parties.

  • Your information is shared only when necessary to provide guidance or services requested by you, or if required by law.

Any third-party services used (such as email or form plugins) are used strictly for communication and website functionality.

4. Cookies & Website Usage

Our website may use basic cookies to improve user experience and understand website traffic.
Cookies do not collect personal information and can be disabled through your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

6. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

7. Your Consent

By using our website or submitting your information, you consent to the collection and use of your information as described in this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: info@edelia.in
Website: www.edelia.in